Washer: Not working at all

If your washer is completely unresponsive, start by ruling out the obvious—is it unplugged? Did the circuit trip? To test whether the outlet is the problem, plug a hairdryer or other electrically powered device into it and see if that device works. If not, the wiring in the outlet is the problem. If the device works, there could be a wiring problem in the washer, the usual suspects are the main electronic control board, the user interface and the control panel.

These repairs may help solve your Washer problem:

Replace the washer main electronic control board

Main electronic control board

The main electronic control board, also called the mother board, governs the timing and execution of the washer component functions. It controls the fill valves, the drive motor and the drain pump.

For manuals, repair guides, and specific part recommendations, enter your model number.

Replace the washer motor control board

Motor control board

The motor control board is a circuit-control board in a front-load washer that's usually in the bottom of the washer next to the drive motor. It monitors and controls the drive motor speed and direction for the tumble and spin actions during the cycle. If the motor doesn't run, the motor control board might need to be replaced.

For manuals, repair guides, and specific part recommendations, enter your model number.

Replace the washer timer

Timer

The timer controls the component functions in the washer. Also called a cycle selector, the timer has a motor that advances the internal cams inside the timer body. The cams open and close electrical contacts to energize and de-energize components during the wash cycle. A control knob on the stem of the timer lets the user select cycles on the timer. If the timer motor does not advance or the contacts are defective in the timer, replace it.

For manuals, repair guides, and specific part recommendations, enter your model number.

Replace the washer user interface board

User interface board

The user interface board holds the buttons you press to set up the wash cycle. Replace the user interface board if one or more of the buttons don't work.

For manuals, repair guides, and specific part recommendations, enter your model number.

Replace the washer lid switch

Lid switch

The lid switch on a top-load washer is a safety switch that detects whether the washer lid is closed. The lid must be closed when the basket spins; some top-load models require that the washer lid be closed before the washer drive motor runs. An open lid prevents some top-load washers from filling. If the lid switch isn't detecting whether the lid is closed, replace the switch.

For manuals, repair guides, and specific part recommendations, enter your model number.