Washer: Clean Washer cycle won't work

If the Clean Washer cycle won't run, see if you left any clothing left in the washer. If the washer is empty, the most likely cause is problem with the spin basket or the outer tub bearing that's causing excessive friction in the drive system, caused by one of the problems below.

These repairs may help solve your Washer problem:

Repair or replace the washer spin basket

Spin basket

The spin basket is the perforated container that holds laundry during the wash cycle. The spin basket is inside the stationary outer tub. If the spanner nut becomes so loose that the spin basket doesn't rotate properly, tightening the spanner nut can often fix the problem. If the spin basket was damaged while the spanner nut was loose, replace the spin basket. Also replace the spin basket if it's scratched or damaged by an object left in a laundered garment.

For manuals, repair guides, and specific part recommendations, enter your model number.

Replace the washer outer wash tub

Outer wash tub

The outer washer tub houses the inner metal spin basket. The other tub is stationary and usually made of plastic. The outer tub can leak if it's damaged. Replace the outer tub if an inspection reveals a crack or hole in the tub.

For manuals, repair guides, and specific part recommendations, enter your model number.

Replace the washer drive motor

Drive motor

The washer's drive motor provides the force to rotate the spin basket. It also drives the shaft of the gearcase to move the agitator in a top-load washer. It's either attached to a drive pulley with a belt or is directly attached to the drive shaft. If the motor windings fail or the bearings on the motor lock up, the motor won't run. Replace the drive motor if it's defective.

For manuals, repair guides, and specific part recommendations, enter your model number.

Replace the washer main electronic control board

Main electronic control board

The main electronic control board, also called the mother board, governs the timing and execution of the washer component functions. It controls the fill valves, the drive motor and the drain pump.

For manuals, repair guides, and specific part recommendations, enter your model number.